SplitTrackPrivacy Policy
Effective date: August 1, 2026
SplitTrack ("we", "us", or "our") operates the SplitTrack mobile application and website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Account information. When you create a SplitTrack account, we collect your name, email address, role (coach, athlete, parent), and the team or program you belong to.
Team and athlete data. Coaches and athletes may enter roster details, event assignments, practice plans, meet results, times, splits, attendance records, and task completions.
Communications. Messages sent through SplitTrack's in-app chat and announcement features are stored so they remain available to your team.
Device and usage data. We automatically collect device type, operating system, app version, and general usage patterns (such as which features you use and how often) to improve the product.
Photos. If you upload photos to a team's shared library, those images are stored on our servers and accessible to team members.
2. How We Use Your Information
- To provide, operate, and maintain SplitTrack's features — scheduling, meet management, practice planning, rosters, chat, tasks, and training tools.
- To send you important notifications such as meet-day updates, practice changes, task reminders, and coach announcements.
- To improve, personalize, and develop new features based on aggregated usage trends.
- To respond to support requests and communicate with you about your account.
3. How We Share Your Information
We do not sell your personal information. We share data only in these limited circumstances:
- Within your team. Roster details, results, chat messages, and schedules are visible to other members of your team based on their role and permissions.
- Service providers. We use third-party providers for hosting, analytics, and push notifications. These providers process data on our behalf under contractual obligations to protect it.
- Legal requirements. We may disclose information if required by law, regulation, or valid legal process.
4. Data Retention
We retain your account and team data for as long as your account is active or as needed to provide our services. You can delete your account at any time directly from the app, and your personal data will be removed immediately. In limited cases, certain records may be retained where required by law or for legitimate business purposes such as resolving disputes.
5. Security
We use industry-standard measures — including encryption in transit and at rest — to protect your data. No method of transmission or storage is completely secure, but we work to safeguard your information.
6. Children's Privacy
SplitTrack is designed for use by coaches, athletes, and parents in track & field and cross-country programs. We do not knowingly collect personal information from children under 13 without parental consent. If a child under 13 needs to use SplitTrack, a parent or coach should create and manage the account. If you believe we have inadvertently collected information from a child under 13, please contact us so we can promptly remove it.
7. Your Choices
- Access and correction. You can view and update your personal information from your profile settings at any time.
- Account deletion. You can delete your account and personal data immediately using the deletion option in your app settings. No email request is required — the process is instant and available directly to you. You may also contact us at the email below if you need assistance.
- Push notifications. You can manage notification preferences in the app settings or through your device's system settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email. Your continued use of SplitTrack after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your data, reach out to us: